Customer Service
Need help? Here’s how to reach us.
Discord (Recommended)
All our support happens through Discord. It’s where you’ll find our sales team, technical support, product updates, and a bunch of other users who are happy to help out. Just open a ticket and we’ll take care of you.
When we’re around
Monday – Friday
24 hours, full team
Weekends
Reduced — we have lives too
Holidays
Limited (Christmas, New Year, etc.)
Heads up: We’re based in Curaçao, so we’re most active from 8 AM to 11 PM BRT. Outside that window things might be a bit slower, but don’t worry — everyone gets a response.